Nurse's Touch Professional Communication Practice Assessment

Question: 1 / 400

Which outcome is likely when a nurse effectively uses emotional intelligence?

Increased patient dissatisfaction

Greater patient compliance with treatment

When a nurse effectively uses emotional intelligence, greater patient compliance with treatment is the likely outcome. Emotional intelligence allows nurses to understand and manage their emotions and the emotions of others, which can significantly enhance communication and the patient relationship.

By demonstrating empathy, active listening, and interpersonal skills, the nurse can build rapport with patients, making them feel valued and understood. This supportive environment fosters trust, which is essential for encouraging patients to adhere to their treatment plans. When patients feel comfortable and respected, they are more likely to follow medical advice and engage actively in their care.

Furthermore, emotionally intelligent nurses can tailor their communication styles to meet the emotional needs of their patients, helping to alleviate anxiety or fears, which often leads to better compliance with treatment protocols. Thus, effective use of emotional intelligence directly contributes to improved patient outcomes and promotes adherence to treatment.

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Reduced attention to patient needs

Higher incidence of misunderstandings

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