If a client expresses concern about language barrier at a clinic, what should the nurse do?

The most effective course of action when a client expresses concern about a language barrier is to communicate those concerns to a nurse at the clinic. This approach ensures that the client's needs are acknowledged and addressed by professionals who are directly involved in their care. By speaking with another nurse, the initial nurse can collaboratively ensure that appropriate measures are in place to facilitate communication, such as arranging for translation services, which could enhance the client's ability to understand and participate in their healthcare.

While it is important to reassure clients about language assistance, doing so without concrete steps may not sufficiently alleviate their anxiety or ensure effective communication. Providing an interpreter on-site is indeed a critical measure, but it often requires coordination and planning, which may need to be facilitated by clinic staff. Encouraging the client to try the clinic may not address their concerns and could leave them feeling unsupported. Overall, discussing the issue with colleagues ensures a supportive environment and the best possible outcome for the client.