What type of questions should nurses avoid to encourage open communication?

Leading questions should be avoided to encourage open communication because they suggest a specific answer or reflect the speaker's assumptions, which can limit the patient's response. Such questions often prompt a "yes" or "no" answer, thereby restricting the patient's opportunity to express their thoughts openly. This can inhibit the development of a deeper understanding of the patient's feelings, needs, and concerns, which is essential for effective communication in nursing practice.

In contrast, open-ended questions promote dialogue by allowing patients to share their experiences and emotions freely, creating a more collaborative environment. Clarifying questions help ensure that the healthcare provider accurately understands the patient’s statements and needs, while reflective questions encourage patients to explore their feelings and thoughts more deeply. These types of questions foster trust and encourage patients to engage more fully in the communication process.