Which type of communication does the PACU unit manager use when relaying goals to the staff?

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The type of communication used by the PACU unit manager when relaying goals to the staff is downward communication. This form of communication occurs when information flows from a higher level in the organizational hierarchy to a lower level. In this scenario, the unit manager, who holds a supervisory position, communicates strategic goals and objectives to the staff members under their supervision.

Downward communication is essential in healthcare settings as it ensures that all team members are aligned with the unit's objectives and have a clear understanding of expectations. This type of communication not only helps in delegating tasks but also in enhancing motivation by conveying the broader purpose of the staff's work.

In contrast, other types of communication, such as upward communication, involves information flowing from lower-level staff to higher management; lateral communication emphasizes collaboration and information exchange among peers at the same level; and diagonal communication occurs between different levels of hierarchy but across different departments or units. Each type has its unique context and application, but in this situation, the essential nature of goal transmission from manager to staff categorizes it clearly as downward communication.

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